Refund & Returns Policy for Rozylo (Blacfeast Pvt Ltd)
Effective Date: 21 june 2024
1. Shipping Policy At Rozylo, we are committed to ensuring your orders are processed and shipped promptly. All orders are shipped within 24 hours of placing the order. Delivery is available all over India and typically takes between 5 to 7 days.
2. Returns Policy We strive to ensure you are completely satisfied with your purchase. If, for any reason, you are not satisfied, you may return the product. Please review the following terms for our returns policy:
- Return Window: You must place a return request within 3 days of delivery.
- Condition of Products: Products must be returned in their original condition, unused, and with all original packaging intact.
3. How to Initiate a Return To initiate a return, please contact our customer service team at:
Email: info@rozylo.com
Phone: +91 8382873627
WhatsApp: +91 8853179354
Provide your order number and reason for the return. Our team will guide you through the return process.
4. Refund Policy Once we receive your returned product and verify that it meets our return conditions, we will process your refund. The refund will be credited to the same payment method used for the purchase.
- Refund Processing Time: Refunds will be processed within 3 to 5 business days from the receipt of the returned product.
- Bank Credit Time: The refunded amount will be credited to your bank account within 3 to 5 business days after the refund is processed.
5. Conditions for Returns and Refunds To be eligible for a return and refund, please ensure the following:
- The product is in its original condition and packaging.
- The return request is made within 3 days of delivery.
- You provide proof of purchase, such as an order number or receipt.
6. Contact Us If you have any questions about our Refund & Returns Policy, please contact us at:
Rozylo (Blacfeast Pvt Ltd)
Email: info@rozylo.com
Phone: +91 8382873627
WhatsApp: +91 8853179354
Address: Belthara Road, Ballia, Uttar Pradesh, 221715
Thank you for shopping with Rozylo. We value your business and are committed to providing you with the best quality products and services.
